Antons UK Ltd will accept, for return or exchange, items that are in a new condition, unused, unaltered and free of damages excluding personalised products such as mixed paint which are produced to the customers specification and are therefore not eligible for returns or refunds.
In order to be eligible for a refund, you have to return the product by post or in person at our store within 14 calendar days of your purchase.
The product must be in the same condition that you receive it and undamaged in any way.
You (the customer) will be responsible for any costs incurred in returning goods to us.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
How to return your order:
Goods can be returned in person or by post to:
Antons UK Ltd, Unit 1 480 Hawthorne Rd, Bootle, Liverpool, L20 9PP
If returning goods by post please ensure a reference to your original order number is enclosed to enable us to identify your goods.
If anything is unclear or you have more questions feel free to contact us.